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Confusing message during domain verification

says “This can take up to 2 minutes” (it doesn’t) but

curl --location --request POST \
'https://send.api.mailtrap.io/api/send' \
--header 'Authorization: Bearer ***' \
--header 'Content-Type: application/json' \
--data-raw '{"from":{"email":"no-reply@parkmate.club","name":"Mailtrap Test"},"to":[{"email":"mojalefamurphyster@gmail.com"}],"subject":"You are awesome!","text":"Congrats for sending test email with Mailtrap!","category":"Integration Test"}' | jq
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   364  100   135  100   229    505    857 --:--:-- --:--:-- --:--:--  1368
{
  "success": false,
  "errors": [
    "Security check pending. Mailtrap is checking your domain credibility, it usually takes one business day."
  ]
}

says “it usually takes one business day”

Minor feedback, very nice UI and documentation, a developer’s dream.

Status: Completed2 comments

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Comments2

  • Mailtrap Team

    Team•

    Jun 16

    The inconsistency has been fixed. Thanks for reporting.

  • Marta from Support Team

    Team•

    Mar 30

    Hi Marvin,

    Thank you for taking the time to share your feedback! We're glad to hear that you appreciate the UI and documentation. It means a lot to us.

    Regarding the domain verification messaging, I understand how the discrepancy between the “2 minutes” note and the actual check can be confusing. I’ve shared your input with our product managers so they can review it and consider improvements.

    We truly appreciate your helping us make Mailtrap even better.

    Best regards,